Contact Us
We're here to help. Reach out to us anytime.
In-App Feedback
Use the built-in Feedback button to send us your thoughts directly from the app.
Settings → Feedback
How to Send Feedback from the App
- 1Open the Bantoo app
- 2Go to Settings
- 3Tap the “Feedback” button
- 4Confirm you want to send an email
- 5Your email app opens with admin@bantooapp.com pre-filled
- 6Write your message and send
Response Times
We aim to respond to all inquiries within 24–48 hours. For urgent matters, especially child safety concerns, please indicate the urgency in your subject line and we will prioritise your message.